• After winning an item in
  auction or completing a Buy-It-Now purchase you must use our secured
  checkout system. Please click the checkout icon and follow the instructions.
  

• Check-Out Now! Click
  on the Check-out button and You will be able to complete your payment and
  finalize your purchase without waiting for the winning bidder email
  confirmation.

• Check-Out
  Later: Within 1 hours of the end of
  the auction, you will be notified via email that you are the winning bidder.
  There is no need to contact us to arrange payment. Our email will contain a
  link to our checkout site where you will be able to pay for your item.

• Checkout
  must be completed within 7 days of the end of the auction.

• For your convenience we accept
  the following types of  payments options for you to choose from like.
  But first please make sure you Check-out.

  • PayPal 

  • Visa, MasterCard, American
    Express and Discover 
    (C/C payment must match billing and shipping address only, and is only
    available for US residents)

• If payment is not received
  within 7 days of the end of the auction, the item will be relisted. If the
  item is still available for purchase, we will gladly reopen your checkout.

 Policy

• We guarantee your satisfaction.
  AtoZShop has been delighting online shoppers
  since 2001 and your complete satisfaction is our number one goal. We sell
  ONLY first quality, NEW, authentic merchandise sourced directly from
  designers, retailers and manufacturers.
   

• We will gladly accept a return within 30 days.
  Free shipping items a refund will be made minus original shipping fees.
  

• Intimates, underwear and bathing suits are all final sale and no returns
  or exchanges are accepted.

• For exchanges, all shipping charges are the
  customer’s responsibility.

• You must obtain a return RMA # before sending
  your item back to us. Please email us and let us know you are planning to
  send an item back for exchange or refund and an RMA # will be issued with
  the return details.

• If you are exchanging for another item and see
  the item online please email us chat with us or call us so that we will
  reserve the item for you and once the item is reserved we will give you
  instructions on how to return the item for an exchange.

 Shipping

 Customer Service

We are available Mon-Fri from 9:30am – 5:30pm.

we guarantee you that all our item are 100% authentic and brand new. We value your business and want you to continue buying from us. If for any reason you may have a problem with our product please contact us and we will provide you with the best service possible.

We appreciate business!